Leak Adjustment Policy

COMMUNITY WATER SYSTEM
LEAK ADJUSTMENT POLICY
EFFECTIVE DATE: JANUARY 1, 2006
REVISED ON: March 19, 2007


I.  Purpose

The purpose of the Leak Adjustment Policy is to give customers monetary relief from excessively high water usage as the result of a plumbing failure in their home or business.

II.  Policy

One leak adjustment in a lifetime will be allowed for each customer per meter location.  The adjustment will only be given for one billing period and must be requested within 6 months of the alleged leak.

III. Leak Adjustment Calculation

  • ¾ inch meter  Adjustment will be the average of the previous three (3) months billed gallons multiplied by a factor of two (2).
  • 1 inch meter  Adjustment will be the average of the previous three (3) months billed gallons multiplied by a factor of three (3).
  • 1½ inch meter  Adjustment will be the average of the previous three (3) months billed gallons multiplied by a factor of four (4).
  • 2 inch meter  Adjustment will be the average of the previous three (3) months billed gallons multiplied by a factor of six (6).

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