New Home Construction
To establish an account in your name for a newly constructed home, a meter deposit, tap fee and plumbling inspection fee will be required based on the volume of water needed for service. In addition, your service request will be evaluated to determine the cost associated with road crossings, backflow protection and pressure regulation. All or some of these cost issues may affect the initial cost of establishing service. (See meter Deposit Chart below for amount of deposit)
New ownership of existing home
If you are the owner of an existing home, a meter deposit (See chart) as well as $30.00 transfer fee is charged. The transfer fee covers the expense of the CWS service representative's visit to your home to get the first meter reading.
Rental Properties
If you rent your home, your fee's will include the meter deposit (see chart below) and the $30.00 transfer fee. However, owners of rental properties are also required to keep a meter deposit on account. This Community Water System policy on rental properties enables us to revert billings back to the owner if the renter moves away. Transfer fees apply.
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METER DEPOSIT CHART |
5/8", 3/4" AND 1" Meters | $40.00 deposit required |
| 1-1/4" Meters | $60.00 deposit required | |
| 1-1/2" Meters | $80.00 deposit required | |
| 2" Meters | $100.00 deposit required |
Disconnect/Reconnect Policies
With the number of rental and seasonal properties served by CWS and the excessive amount of time and expense created dealing with countless 'disconnects' and 'reconnects,' special policies were necessary.
Disconnects
Any property can elect to discontinue water service to their property by signing a "Disconnect Agreement' Once this agreement is signed and all the balances due are paid, meter deposits are refunded, service is discontinued and the account is made inactive.
Reconnects (by original account holder)
To re-establish service, a "Water Service & Easement Agreement" must be signed. This agreement required payment of all minimum monthly water charges for the length of time service was discontinued (10 months maximum), plus a $35 service charge and all applicable meter deposits.
Reconnects (by non-original account holder)
To re-establish service, a "Water Service & Easement Agreement" must be signed. This agreement requires payment of all minimum monthly water charges for the length of time service was discontinued (10 months maximum), plus a $35 service charge and all applicable meter deposits.
Note: To insure debt service repayment and maintain all loan and/or grant requirements, minimum water charges must be collected on every meter in our service system. Only those meters with "Disconnect Agreements" signed by property owners are exempt.
For anyone considering a Disconnect/Reconnect Agreement, this can be cost effective only if you plan to keep the meter out of service for more than twelve months.
Non-Payment Policy
All bills are mailed the last working day of each month. Payment must arrive in our office by 4:00PM on the 15th, or penalties will be added. (Post marks do not excuse late payments)
Customers with past-due accounts will be sent a disconnect notice the next morning. This notices states that the bill must be paid by the 3rd day of the following month or service will stop. If service is discontinued, the total bill plus a $35.00 service charge to restore service is required. If service is restored after 3:00 PM, on week-ends or holidays, the service charge is increased to $70.00. If a service person visits a home for collection purposes and no one is there, water will be disconnected at the meter. If the bill is not paid within three days of that visit, the meter is pulled. This creates additional expense charges when service is reconnected.
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